The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • Pure Alternatives, LLC. use of personal information that you may submit to Pure Alternatives, LLC. through this Web site is governed by the Pure Alternatives, LLC. Privacy Policy.

    Your privacy is important to us, and maintaining your trust and confidence is one of our highest priorities. We respect your right to keep your personal information confidential and understand your desire to avoid unwanted solicitations. A recent law change requires us (along with banks, brokerage houses, and other financial institutions) to disclose our Privacy Policy to you – which we are more than happy to do. We hope that by taking a few minutes to read it, you will have a better understanding of what we do with the information you provide us and how we keep it private and secure.

    We collect certain personal information about you – but only when that information is provided by you or is obtained by us with your authorization. We use this information to properly process your order requests.

    As a general rule, we do not disclose personal information about our customers to anyone. Except as otherwise described in this notice, we restrict access to nonpublic personal information about you to our employees and other parties who must use that information to provide services to you. Their right to further disclose and use the information is limited by our policies, applicable law, and nondisclosure agreements where appropriate.  We also maintain physical, electronic, and procedural safeguards in compliance with applicable laws and regulations to guard your personal information from unauthorized access, alteration, or premature destruction.

    We value your business and are committed to protecting your privacy. If any changes are made to our Privacy Policy, they will be updated on this page. Please call us if you have any questions or if we can be of further service.

  • Shipping & Delivery
  • Orders received between Monday and Friday will usually be processed the same day or by the end of the next business day.

    Shipments within the United States, which are shipped by regular delivery service will require from 1 to 5 days for delivery, depending on your location. This delivery time includes Puerto Rico.

    International delivery times will take longer. You should expect your order to arrive within 7 to 14 days to Canada and 1 to 3 weeks to other international destinations. All international orders must be paid for through bank wire and verified prior to shipment. Please contact us via email or telephone (800-884-6145) to handle your order and payment.

  • Sales Tax
  • We are an Arizona-based company. State law requires us to collect sales tax for all orders delivered within Arizona. 

    Pure Alternatives, LLC. charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

  • Return Policy
  • We want you to be satisfied with your purchase. However, we cannot accept returns of skin care items once they have shipped.

    If there are any discrepancies or product damage when you receive your order, call our customer service within 48 hours after delivery so we can file a claim with USPS for damaged product or rectify any other problems that you have with the order.

  • Miscellaneous
    Orders may be cancelled as long as they have not been shipped and a refund will be issued in the same form of payment as the order was placed. If the order has been shipped, you may not cancel and a refund can not be issued. REMINDER: Orders ship within 24-48 hours, unless otherwise specified, excluding weekends and major holidays. Once shipped, all sales are final.

    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Pure Alternatives, LLC. and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    In the event of litigation both parties agree that the Law of the State of business registration of Pure Alternatives, LLC. shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.


    The Terms and Conditions constitute the entire agreement between you and Pure Alternatives, LLC. with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and Pure Alternatives, LLC. with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Pure Alternatives, LLC.. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.